Walk-Ins
Appointment only.
Parking
Free parking is available in the parking lot.
Payment Methods Accepted
Google Pay, Apple Pay, Visa, Mastercard, American Express, Discover, Klarna (Qualifying Orders), AfterPay (Qualifying Orders), Affirm (Qualifying Orders), Venmo, Cash
Kid Friendly
No Kids
Cancellation Policy
We value your time and ours, and we strive to provide every client with a personalized, one-on-one experience. To ensure smooth scheduling, please review our policy:
• Cancellations: All cancellations require at least 48 hours’ notice.
• Rescheduling: Appointments may be rescheduled with at least 24 hours’ notice.
• Emergencies: In the case of an emergency, we allow one free rescheduling without penalty. This must also be requested at least 24 hours in advance.
• Deposit Forfeiture: Failure to provide proper notice for cancellations or rescheduling will result in forfeiture of your deposit.
• Late Arrivals: Arriving 15 minutes or more past your scheduled appointment will be considered a no-call, no-show. If you anticipate being late, please contact us immediately so we can discuss the best option for moving forward. In the event that weather/ traffic has affected your timing, please reach out as soon as possible.
• Incorrect Appointment Selections: If you fail to select the correct services or add the necessary details to your appointment, your appointment may be subject to cancellation, and you will be asked to reschedule with the proper updates. Please utilize the note section when booking this will better help us to understand any questions you may have or ideas.
• Spa Cancellations or Delays: In the event that True Gel Nail Spa needs to reschedule your appointment or is running behind schedule, we will offer a small gift as compensation, or you may choose to cancel or reschedule if the new timing does not align with your schedule.
• Refunds: If True Gel Nail Spa cancels your appointment and rescheduling is not possible, your deposit will be refunded to your original method of payment within 7–14 business days.
Thank you for respecting our time and allowing us to provide the best service to all of our clients.
Amenities
Wifi, TV
LGBTQIA+
We support the LGBTQIA+ community and this is a safe space for you!
Wheelchair Accessible
Yes